Front of house
Ticket route, entrance, seating/standing, accessible seating, bathrooms, water, sensory conditions, age rules and audience access contact.
Venue desk
A gig starts before the downbeat.
Access can fail in the parking lot, at the loading door, during a surprise lighting cue, in an inaccessible green room, or when the only contact is a phone number nobody can use comfortably. Venue information should travel with the booking instead of arriving as a crisis at call time.
Venue Passport
One record for the things musicians repeatedly have to ask.
A production version should separate verified venue facts from performer-specific requests. Private venues open to the public can also have ADA Title III obligations; ANCHOR’s passport would be an operational tool, not a legal certification.
Back of house
Load-in, stage route, green room, stairs/lift, backstage bathroom, storage, call-time contact and whether a support person can accompany the artist.
Production
Stage dimensions, power, inputs, monitor/IEM capability, lighting control, haze/strobe use, house SPL policy, changeover and curfew.
Legal context: DOJ’s current Title III guidance explains that businesses open to the public must make reasonable policy modifications when needed for disability access unless doing so would fundamentally alter the service. ADA.gov ↗
Booking
Confirm date, set length, pay, age policy, ticketing, accessibility contact and basic production.
Advance
Exchange stage plot, input list, access rider, load-in route, lighting constraints and support-person needs.
Arrival
Meet the named contact. Verify anything that changed since the advance.
Soundcheck
Treat monitor, SPL and lighting decisions as access decisions as well as production decisions.
Show
Keep exit/reset route available. Do not improvise away agreed access without asking.
Closeout
Pay, merch, gear, incident notes, accessibility feedback and whether the venue record needs an update.